Your FlexiPass® includes bus transport on our national network, including selected dedicated sightseeing tours throughout the country, the Interislander ferry between Wellington and Picton, and two bonus all-inclusive tours. Meals and optional activities are not included in your pass price, but can be added as an extra cost at time of booking.
Please note that FlexiPass® is only valid for travel on InterCity (IC) and InterCity Link (IL) bus services, plus selected GreatSights New Zealand (GS), Gray Line (GL) Fullers GreatSights Bay of Islands (GB) and awesomeNZ (AW) services.
Read our terms and conditions for full details.
When you purchase your pass you'll choose an access code (a word or phrase that functions a bit like a password). To book travel online:
You can also book FlexiPass travel and tours over the phone by calling us free on 0800 222 146 (this number is for FlexiPass customers only) or by visiting any InterCity agent around the country. You'll need to tell us your booking reference and access code each time you book travel.
Currently the InterCity mobile app offers only limited support for pass customers. You may be able to view your bookings but we recommend managing your pass on our website for full functionality.
There is no physical component to your FlexiPass® - all you need to book and manage your travel is your booking reference and access code. To board the bus all you need is your name and booking reference (we'll send you this via email each time you book travel).
You can contact our reservations team and they can help you with this. Email them on email@example.com or call 0800 222 146.
Simply log in and click on the 'View & edit your details' button. You can change your access code here.
Your pass is valid for 12 months from the date of purchase, giving you plenty of time to stop where you want for longer.
No, top-up hours are valid only within the existing life of the pass. Please note top ups are non-refundable.
You can book travel two hours before departure on all bus services, and can change bookings up to 2 hours before departure by calling us or logging in to Manage Bookings. During peak travel periods we recommend booking further in advance. Please note that all bookings, changes and cancellations for Interislander ferry travel need to be made at least 26 hours before departure. Bookings, changes and cancellations for Fullers GreatSights cruises need to be made at least 12 hours in advance of departure.
Yes. As long as it's a stop within our network, you can book travel wherever you choose. (Sorry, we can't just drop you off in the middle of nowhere!)
You can see a list of all our timetables and bus stop locations around New Zealand here.
Please note FlexiPass® is only valid for travel on InterCity(IC), Newmans (NM) and InterCity Link (IL) bus services, and selected GreatSights New Zealand (GS), Gray Line (GL), Fullers GreatSights (GB) and awesomeNZ (AW) services. Third party operators are not included, but you can book them separately. See full details.
As shown on the FlexiPass network map, the route between Wanaka and Tarras is run by a third party operator. This means if you are booking travel between Wanaka and Mount Cook, Wanaka and Tekapo or Wanaka and Christchurch this will not be included in your pass. See our terms and conditions for a list of services that are not included in your pass.
No, each traveller needs their own pass. For example two people can’t share one 30-hour pass – they need to buy two 15-hour passes.
If you want to buy two or more passes in one transaction, our contact centre team can set this up for you – just get in touch. If you choose this option you and your friend(s) must travel together on all the same dates and services. Otherwise you’ll need to buy the passes in separate transactions.
If you buy two or more passes in the same booking but later decide to travel separately, please contact us to split your pass. We charge a $50 processing fee for splitting passes.
Yes, you can enjoy the comfort of our premium InterCity GOLD seats! On the search results page, simply select the service with the GOLD icon. The price for the GOLD upgrade will be shown in the Flexi fare column. Add the trip to your cart and pay for the upgrade at the checkout, just like you would pay for extras on a tour.
Well, just about anyone and everyone! Our network is the way Kiwis travel around, so you'll meet locals as well as other travellers just like you.
No, your FlexiPass® gives you complete freedom to choose where and when you want to stay. Visit our accommodation page to find out more and book accommodation.