How far will your hours take you?
The best part about travelling with an InterCity FlexiPass is there is no set itinerary - go where you want, when you want, in your own time. It's the perfect backpacker bus pass for independent travellers.
Travel ideas from our FlexiPass customers
Here are some FlexiPass customer plans that show where you could go using your FlexiPass, but you can travel wherever you like on our network. We often have multiple services each day in selected areas of New Zealand, so the number of hours you might use will vary depending on your plan.
Travel ideas using our
15 hour FlexiPass
Angela's Action adventure
The surf was calling so I went from Auckland to Tauranga via Thames – an awesome little township in the Coromandel. Once in Tauranga I climbed Mount Maunganui and caught some waves, then soaked up the relaxing vibe. I carried on to Rotorua to do some adventure activities, like the Luge, Zorb and other fun stuff. Then continued east to Gisborne to do more surfing and finished up in Napier to check out the art deco scene.
Sae's winter escape
I travelled from Kaikoura to see seals, whales, and dolphins – and eat delicious fresh seafood! Then carried on to Christchurch, a great South Island city with heaps of attractions all in walking distance. Then I headed down to Queenstown via Oamaru, Moeraki and Dunedin, the Moeraki Boulders and Larnach Castle were major highlights! Queenstown was everything I imagined it to be – I love snowboarding so I hung around for a few days on the slopes.
Mark's North Island Road Trip
My FlexiPass got me all the way from Auckland to Wellington, with stops along the way! I knew I wanted to see Rotorua and the geothermal reserves, and they didn't disappoint. Taupo was another highlight, I visited Huka Falls and went skydiving! I loved the Art Deco buildings and sunny weather in Napier. I finished my trip in Wellington with some great nights out in town.
Travel ideas using our
30 hour FlexiPass
Alberto's coasts and cultures
I started off in the Bay of Islands. First, I got out on the water for a spectacular cruise, then did the Cape Reinga day tour. Our driver was a crack-up, and the coastal views were stunning! The sights (and smells) in Rotorua were cool, and I went to a Māori cultural show that gave me shivers up my spine. I finished up in Wellington, the perfect place to relax and enjoy great food after a busy week on the move!
Adrian's South Island trip
Using a FlexiPass to make my way down the South Island was brilliant! There's so much to see along the West Coast, that I changed my plans so I could stay in Franz Josef a bit longer. Milford Sound was so incredible, the photos just don't do it justice.
Gisella's Kiwi wanderings
I flew into Auckland and out of Christchurch, so the FlexiPass was perfect for catching the InterIslander and seeing as much of New Zealand as possible in between. I was planning to go straight to Wellington from Rotorua, but some awesome Kiwis I met on the bus convinced me to check out the vineyards around Napier. I'm so glad I did!
Travel ideas using our
60 hour FlexiPass
Tanja's must-do adventure
I started off in Christchurch and travelled down through Tekapo to Queenstown to see the beautiful lakes. I also did a Milford Sound day tour - the scenery blew my mind! Then I went all the way up the West Coast and jumped on the InterIslander ferry (included in my FlexiPass) and travelled up the North Island to Auckland with a stop at Ruapehu for some skiing.
Ryan's East Coast journey
I've been to New Zealand before, so I wanted to get off the beaten track a bit. After checking out the Bay of Islands I went around the east coast to see the Bay of Plenty and Hawkes Bay, then crossed to the South Island and made my way along the city and towns on the East Coast. A quick top-up meant I had enough hours left to get to Milford Sound – it was so worth it!
Bruno's North and South road trip
With only a few weeks to visit New Zealand, I knew wanted to see the major sites. Starting in Auckland, I travelled down to Rotorua and Taupo as the Luge and Huka Falls were highly recommended. After visiting Wellington, I hopped on the InterIslander and travelled down the West Coast to see the glaciers. I’d seen so many amazing images of Lake Tekapo that I had to visit on my way to Christchurch, then travelled south again and finished in Dunedin.
Enjoy great NZ day tours using FlexiPass
FlexiPass isn't just for essential travel around New Zealand - you can also use it to book selected sightseeing tours. Your FlexiPass covers the travel component, and you just pay for the optional extras, like attraction entrance fees and lunches during the booking process.See FlexiPass Day Tours
Or buy pass now
Here are some commonly - asked questions to help you understand your FlexiPass
Please call 0800 222 146 if you need help with your FlexiPass
What's included in my pass?
Your FlexiPass® includes bus transport on our national network, including selected dedicated sightseeing tours throughout the country, and the Interislander ferry between Wellington and Picton. Meals and optional activities are not included in your pass price, but can be added as an extra cost at the time of booking.
Please note some tours are currently unavailable.
FlexiPass® is only valid for travel on InterCity (IC) bus services, Interislander (II) ferry services, plus selected GreatSights New Zealand (GS), Gray Line (GL) and awesomeNZ (AW) services.
Read our terms and conditions for full details.
How do I book travel on my FlexiPass?
When you purchase your pass you'll choose an access code (a word or phrase that functions a bit like a password). To book travel online:
- Log in with your booking reference and access code.
- Use the search function on your pass dashboard page to search and book travel.
- See full information, including how many hours and minutes the trip will take.
- Add travel to your cart and continue to the checkout, where you can select 'Pay using Rewards or a Pass' before confirming your travel.
- You can also book FlexiPass travel and tours over the phone by calling us free on 0800 222 146 (this number is for FlexiPass customers only) or by visiting any InterCity agent around the country. You'll need to tell us your booking reference and access code each time you book travel.
Currently the InterCity mobile app offers only limited support for pass customers. You may be able to view your bookings but we recommend managing your pass on our website for full functionality.
There is no physical component to your FlexiPass® - all you need to book and manage your travel is your booking reference and access code. To board the bus all you need is your name and booking reference (we'll send you this via email each time you book travel).
What if I've forgotten my log in details?
You can contact our reservations team and they can help you with this. Email them on firstname.lastname@example.org or call 0800 222 146.
How do I change my access code?
Simply log in and click on the 'View & edit your details' button. You can change your access code here.
How long is my FlexiPass valid for?
Your pass is valid for 12 months from the date of activation, giving you plenty of time to stop where you want along the way. Activation occurs when you start booking travel using your pass. (Please note once a pass has been activated it cannot be refunded.)
Do top ups extend the life of my pass?
No, top-up hours are valid only within the existing life of the pass. Please note top-ups are non-refundable.
Can I refund or sell my pass?
You can cancel your FlexiPass and get a full refund if you haven't booked any travel on it, or if you cancel it more than 2 hours before your first booked trip. If you (or a previous owner) have already travelled on your pass, or if you cancel it within 2 hours of your first booked trip, your pass is non-refundable. Top-ups are non-refundable. You can gift or sell your FlexiPass to somebody else. Once it's gifted or sold, simply contact us at email@example.com to authorise the transfer to the new owner. You'll need to include your pass number and access code, and the name and contact details of the person you're transferring it to (phone and email). Check our FlexiPass terms and conditions for full info on selling and transferring passes.
How early do I need to book and can I change my departure date?
Bus travel: You can book travel two hours before departure on all bus services, and can change bookings up to 2 hours before departure by calling us or logging in to Manage Bookings. During peak travel periods we recommend booking further in advance.
Ferry Travel: Bookings, changes and cancellations for Interislander ferry travel need to be made at least 26 hours before departure.
Where can I find your timetables and bus stop locations?
You can see a list of all our timetables and bus stop locations around New Zealand here.
Please note FlexiPass® is only valid for travel on InterCity bus services and selected GreatSights New Zealand (GS), Gray Line (GL), and awesomeNZ (AW) services. Third-party operators are not included, but you can book them separately. See full details.
Can I use the same pass as my friend?
No, each traveller needs their own pass. For example two people can’t share one 30-hour pass – they need to buy two 15-hour passes.
If you want to buy two or more passes in one transaction, our contact centre team can set this up for you – just get in touch. If you choose this option you and your companion(s) must travel together on all the same dates and services. Otherwise, you’ll need to buy the passes in separate transactions.
If you buy two or more passes in the same booking but later decide to travel separately, please contact us to split your pass. We charge a $50 processing fee for splitting passes.
Can I book a GOLD seat on my pass?
Yes, you can enjoy the comfort of our premium InterCity GOLD seats! On the search results page, simply select the service with the GOLD icon. The price for the GOLD upgrade will be shown in the Flexi fare column. Add the trip to your cart and pay for the upgrade at the checkout, just like you would pay for extras on a tour.
Does my pass include accommodation?
No, your FlexiPass® gives you complete freedom to choose where and when you want to stay. Visit our accommodation page to find out more and book accommodation.
Any other questions?
Please contact us 0800 222 146 if you need help with your FlexiPass
Or check the FlexiPass terms and conditions