Earn free travel with InterCity
Welcome to InterCity Rewards!
We've made it even easier to earn free travel with our InterCity Rewards programme, with a simpler rewards scheme and more exciting offers to come.
Join InterCity Rewards and earn free travel
If you travel on our buses regularly, you can earn Rewards dollars () with every trip and redeem them for free travel.
It's easy to use - no complicated point systems! One Rewards dollar buys one dollar of travel.
InterCity Rewards is free to join and you can sign up during the booking process.
Once you’ve signed up you can log in to book travel and check your Rewards balance any time – plus you’ll receive an email newsletter from us packed with news, updates and special deals (you can unsubscribe from this at any time).
Track your bus and your Rewards dollars with our free mobile app
Rewards members have exclusive access to our new InterCity mobile app! Download the app for instant access to your Rewards balance, quick and easy bookings, and the ability to track your bus in real time when you're travelling. Find out more about the InterCity Mobile App.
How to earn Rewards dollars
Every time you book bus travel with InterCity services, you’ll earn Rewards dollars. You can redeem your Rewards dollars on future travel, either as a full or part payment.
InterCity FlexiPass, TravelPass and tour products are not eligible to earn Rewards dollars.
Make sure you sign in to your Rewards account before you making a booking and always provide your Rewards membership number when booking through an agent. Your Rewards dollars will appear on your account after travel. Rewards dollars can only be earned by the person named on the ticket and are non transferable unless gifted.
How to redeem Rewards dollars
Rewards dollars cannot be used to purchase InterCity pass products. Rewards dollars are not earned on trips booked using Rewards dollars.
Can anyone join InterCity Rewards and earn free travel?
To qualify for Rewards dollars, you need to book and pay for your travel either online, through the InterCity contact centre or at authorised InterCity retail agents. Tickets purchased with the driver won’t earn Rewards dollars.
Please note you can’t earn Rewards dollars for bookings made under a different name.
Missing Rewards dollars?
If you find you haven’t received Rewards dollars for a journey, it may be because your number wasn’t entered at the time of booking. You can claim missing Rewards dollars by emailing firstname.lastname@example.org or calling our contact centre.
Rewards dollars can only be claimed for bookings made within the last 6 months. You can claim Rewards dollars for travel up to one month prior to the date you joined InterCity Rewards. We recommend keeping your booking confirmation emails or reservation numbers until your Rewards dollars appear on your online statement.
What's the earning rate?
The standard earning rate is 7.5 Reward cents per dollar purchased. For example, if you buy an InterCity bus ticket worth $20, your account will be credited with $1.50 Rewards dollars after you travel.