Manage My Booking

To manage your booking, please choose the login option below that suits you.

  • If you've made a one-off booking on the site, log in under Access a Single Booking with your email address and booking reference.
  • If you have a FlexiPass, TravelPass, FlexiTrips or Commuter Pass, log in under Pass Holders with your booking reference and access code.
  • If you are an InterCity Rewards member, log in under Rewards Members with your Rewards number and password.

For help with how to change or cancel a booking click here.

Access a single booking

If you have booked a ticket online and need to edit details, dates, or destinations please enter the booking reference number and the email address you used when booking.

Pass Holders

FlexiPass and TravelPass holders: book travel, top up and manage your pass. Enter your booking reference and access code below.

InterCity Rewards Members

InterCity Rewards members: log in to review your balance, purchase history, redeem Rewards dollars, edit details and book travel. Not a member? Join free and start earning rewards now. Forgotten your password?

Forgotten your number or password?