Manage My Booking

To manage your booking, please choose the login option below that suits you.

  • If you've made a one-off booking on the site, log in under Access a Single Booking with your email address and booking reference.
  • If you have a FlexiPass, TravelPass, FlexiTrips or Commuter Pass, log in under Pass Holders with your pass number and access code.
  • If you are an InterCity Rewards member, log in under Rewards Members with your Rewards number and password.

For help with how to change or cancel a booking click here.

Access a single booking

If you have booked a ticket online and need to edit details, dates, or destinations please enter the booking reference number and the email address you used when booking.

Pass Holders

FlexiPass, FlexiTrips, and TravelPass holders - book trips, top-up, edit details, confirm bookings and review pass info. Enter your Pass Number and Access Code below.

InterCity Rewards Members

InterCity Rewards members: log in to review your balance, purchase history, redeem Rewards dollars, edit details and book travel. Not a member? Join free and start earning rewards now. Forgotten your password?

Forgotten your number or password?