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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
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Rise to stunning new heights with a return trip on the Sky Waka Gondola!
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Morning Spectacular
meredithc2 from
NZ
Morning Spectacular
meredithc2 from
NZ
Morning Spectacular
meredithc2 from
NZ
Perfect Day
janinej4 from
NZ
Excellent cable car ride at Mt Ruapehuu
MARK WONG from
Australia
Must do
Karyn from
NZ
Sky Waka
chrissyh from
NZ
Sky Waka
chrissyh from
NZ
Sky Waka
chrissyh from
NZ
Well worth the trip
C Clegg from
United Kingdom
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 34 authenticated Bookme reviews
Vicky from New Zealand wrote on 14 April 2025
Sky Waka in Autumn
Fabulous experience going up the mountain. Friendly staff & good food in the cafe, with a great walk in perfect sunshine-we were so lucky!
tyladonaldson550 from New Zealand wrote on 13 April 2025
Awesome experience
What a great experience. So easy, friendly staff and all in all a great day.
elizabethv1 from New Zealand wrote on 30 March 2025
Problems
It was particularly windy the day we went up and the gondolas were shaking and moving like crazy. We waited at the top for the wind to die down and then attempted to decend. Half way down the the whole gondola stopped due to the wind and we were dangling in mid air for 30mins being shaken and buffetered around. The children were crying and scared and when I tried to ring the office to find out what was happening I had no answer. When it finally started we got to the bottom to be greeted by a grumpy operator who told us to get out of the gondola. Was abit of a last straw for us and my husband asked him what was the 30minute hold up about. He just shrugged and said oh it happens. They can’t control the weather, but an intercom system or cancelling the gondola that day might have been a better option. It was abit of a terrifying ordeal.
From Whakapapa, Mt Ruapehu - Sky Waka Gondola Pass
Kia Ora Elizabeth, We are sorry to hear you and your family did not have the best time while visiting us. March 9th was a particularly windy day and we have followed-up with our Operations and Maintenance teams. Although there is no records of the gondola being stopped for more than 10 minutes we fully empathize with how scary this could have been for you and your children and certainly would have preferred you to be welcomed back at the station with more warmth and understanding. Our teams conduct comprehensive safety checks to ensure the lifts can operate safely in the prevailing weather conditions each morning and while the gondola may have encountered stronger wind gusts during your ride, please be assured that it remained within its safe operating parameters. Additionally, in the event of significant delays or important updates, the Sky Waka cabins are equipped with an intercom system to communicate with guests. We regret that this was not utilised in your case and will review our communication protocols to improve the guest experience. We sincerely appreciate your feedback, please contact us directly at info@whakapapa.com<mailto:info@whakapapa.com> as we'd like to get some more information about this incident. Nga mihi nui,
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Michael Breed from Australia wrote on 02 May 2025
Fabulous experience
My wife and I enjoyed every minute of our gondola ride up the mountain and our walk around, definitely want to come and visit when there is snow and have a shot on the snowboards , but it’s a great experience seeing it in it’s natural beauty