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Rotorua & Taupo Explore New Zealand, Australia & Fiji!
Gift this fantastic experience, and create memories to last a lifetime.
Relax and rejuvenate as you enjoy the soothing healing benefits of the Pavilion Pools reserved for Adults and young adults 12+ only.
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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
POLYNESIAN SPA
Donna Resuello from
NZ
Great!
las84 from
NZ
Great!
las84 from
NZ
Great!
las84 from
NZ
가성비 좋아요!
hankyoungk from
South Korea
가성비 좋아요!
hankyoungk from
South Korea
Total chill
grahamm11 from
United Kingdom
Total chill
grahamm11 from
United Kingdom
Total chill
grahamm11 from
United Kingdom
Relax and unwind
sharly from
Australia
Relax and unwind
sharly from
Australia
Purified
Janeen from
NZ
Fantastic experience so relaxing what a weekend
Abbie Thrower from
NZ
Fantastic experience so relaxing what a weekend
Abbie Thrower from
NZ
Beautiful Evening
kay1 from
NZ
Perfect on a cold winter day
brendac4 from
NZ
What a great way to start the day!
Chris Va'afusuaga from
NZ
Worth the experience.
karya from
NZ
Miss
Tamia from
NZ
The best option at Polynesian Pools!
Fran Garrod from
NZ
The best option at Polynesian Pools!
Fran Garrod from
NZ
No wonder it's one of the best spas in the world
czarkar from
Philippines
No wonder it's one of the best spas in the world
czarkar from
Philippines
No wonder it's one of the best spas in the world
czarkar from
Philippines
Thermal Pools
Leanne Marjoribanks from
NZ
Great experience in poorer weather
Alison Smith from
NZ
Great experience in poorer weather
Alison Smith from
NZ
Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 310 authenticated Bookme reviews
alexan spiess from France wrote on 10 June 2025
Un peu déçue
Je m'attendais a plus d'infrastructures et de propreté pour un spa a un prix comme cela. Seulement des basin d'eau thermal pas très propre avec des températures ne variants pas trop. Plusieurs type d'eau thermal y sont proposé donc sympa quand même
From Polynesian Spa Rotorua - Pavilion Pools
Thanks for sharing your thoughts. We’re sorry to hear your visit didn’t quite meet expectations. Our Pavilion Pools focus on offering a natural geothermal experience that promotes relaxation and connection with Rotorua’s unique environment. While we maintain the eight Pavilion pools carefully, the mineral-rich waters and natural setting create a different atmosphere than a typical spa. There are other areas here at Polynesian Spa you might like to combine with your next visit for a broader experience, like our Deluxe Lake Spa or a Lake View Private Pool. We appreciate your feedback and continue working to ensure every guest enjoys the calm and restorative qualities that make Polynesian Spa special.
Ch from France wrote on 26 January 2024
Intéressant mais l'eau était douteuse
L'eau était remplie de petites particules qui flottent comme de la peau desquamee ... bizarre et ça donne pas envie. A voir si c'est nettoyé régulièrement et hygiénique vu le nombre de touristes...
From Polynesian Spa Rotorua - Pavilion Pools
Thanks for your review. Our mineral pools are emptied every single night, every pool (27 of them) except for one pool which is chlorinated in the family pool area. The mineral particles in the water are from the ground. It is geothermal water and has suspended minerals in it, this is not skin, There are signs all around the complex to explain this. The acidic Priest spring often has suspended sulphates which are visible, whereas the alkaline spring water can appear milky depending on weather and atmospheric conditions. If you looked over the fence at the old preserved historic pools when you visited you would have seen the geothermal water bubbling up from the ground and it looks exactly like the water in the pools. During the day, the pools are refilled due to water overflowing the sides from people entering and new fresh mineral water being added to keep to advertised temperatures. This is checked with sophisticated equipment and backed up by manual procedure. Please be assured our complex is hygienically cleaned regularly to keep it safe for all our valued guests.
Michele Amar from France wrote on 16 December 2023
Un endroit serein
Bassins nombreux et vu magnifique sur le lac avec un ballet oiseauxzn fin de journée Personnel accueillant
From Polynesian Spa Rotorua - Pavilion Pools
Merci!
Jenny Campbell from New Zealand wrote on 11 October 2025
Polynesian spa pools
Was a great visit
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Solenn Bernard from France wrote on 05 October 2025
Top
Plusieurs piscines sont à disposition, entre 38 et 41°C, avec différentes vues. Après 20h c’est assez calme, j’ai adoré !