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Everything you need to know about joining and earning InterCity Rewards
Passes to suit all types of travellers and budgets with great bonuses!
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InterCity Rewards members: enter InterCity Rewards number and password.
Pass holders: enter your booking reference and access code.
All other bookings: enter your booking reference and email address.
Welcome to InterCity Rewards!We've made it even easier to earn free travel with our InterCity Rewards programme, with a simpler rewards scheme and more exciting offers to come.
If you travel on our buses regularly, you can earn Rewards dollars (
) with every trip and redeem them for free travel.
It's easy to use - no complicated point systems! One Rewards dollar buys one dollar of travel.
InterCity Rewards is free to join and so easy. Simply join now to get started, or check the box to join at the checkout next time you book online.
Once you’ve signed up you can log in to book travel and check your Rewards balance any time – plus you’ll receive an email newsletter from us packed with news, updates and special deals (you can unsubscribe from this at any time).
Rewards members have exclusive access to our new InterCity mobile app! Download the app for instant access to your Rewards balance, quick and easy bookings, and the ability to track your bus in real time when you're travelling. Find out more about the InterCity mobile app.
Every time you book bus travel with InterCity services, you’ll earn Rewards dollars. You can redeem your Rewards dollars on future travel, either as a full or part payment.
InterCity pass and tour products are not eligible to earn Rewards dollars.
Make sure you log in online before you pay and always provide your Rewards membership number when booking through an agent. Your Rewards dollars will appear on your account after travel. Rewards dollars can only be earned by the person named on the ticket and are non transferable unless gifted.
You can redeem your Rewards dollars as either a full or part payment on any InterCity operated service. Simply log in and book online, visit any of our 600 agents nationwide or get in touch with our contact centre.
Rewards dollars cannot be used to purchase InterCity pass products. Rewards dollars are not earned on trips booked using Rewards dollars.
Please note Rewards dollars expire two years after they're first earned.
To qualify for Rewards dollars, you need to book and pay for your travel either online, through the InterCity contact centre or at authorised InterCity retail agents. Tickets purchased with the driver won’t earn Rewards dollars.
Please note you can’t earn Rewards dollars for bookings made under a different name.
If you find you haven’t received Rewards dollars for a journey, it may be because your number wasn’t entered at the time of booking. You can claim missing Rewards dollars by emailing rewards@intercity.co.nz or calling our contact centre.
Rewards dollars can only be claimed for bookings made within the last 6 months. You can claim Rewards dollars for travel up to one month prior to the date you joined InterCity Rewards. We recommend keeping your booking confirmation emails or reservation numbers until your Rewards dollars appear on your online statement.
The standard earning rate is 7.5 Reward cents per dollar purchased. For example, if you buy an InterCity bus ticket worth $20, your account will be credited with $1.50 Rewards dollars after you travel.
Contact us on rewards@intercity.co.nz or get in touch with our contact centre.
Ready to start earning free travel? Sign up for InterCity Rewards now!
