Changes, Cancellations & Refunds

Bookings can be amended up to 2 hours before departure but additional fare charges will apply. A $5 fee applies to amendments made via our Call Centre - this fee is in addition to any additional fare charge.

Once a non refundable fare is cancelled or changed you have until midnight the same day to make a new booking or the credit will expire.

 Make a change/cancel a booking.

Refunds

No refund will be given if this booking is cancelled or amended.

Changes and cancellations can be made to this fare type up to 2 hours prior to departure. A $5 fee applies to amendments made via our Call Centre - this fee is in addition to any additional fare charge.

Make a change/cancel a booking.

Refunds

A full refund can be claimed for cancellations made more than two hours prior to departure. Refunds must be claimed within 31 days of the date of cancellation. Booking fees are non refundable.

Request a refund.

Bookings can be changed or cancelled up to 2 hours before departure. Make a change/cancel a booking.

Refunds

Passes are non refundable once purchased. Only journeys cancelled more than 2 hours prior to departure will be credited back to the pass (coach bookings only).