Booking Information

You may purchase any sector or transport pass, check seat and fare availability from any one of InterCity's 400 agents nationwide, by calling the InterCity National Contact Centre between 7am and 8pm NZT or online by using the booking form on your left.

Auckland Contact Centre	09 583 5780
Hawkes Bay	06 835 4326
Wellington	04 385 0520
Christchurch	03 365 1113
Dunedin	03 471 7143

Our award-winning contact centre is open:

Seven days

7.00am - 8.00pm

Please be advised that from 1 March 2010 a $2 fee will apply all direct bookings

For cancellations of bookings after hours please email info@intercitygroup.co.nz

To avoid any inconvenience or delays to your planned travel we recommend that bookings are made for all travel. If you do not have a booking, regretfully we cannot guarantee you a seat!

Booking Agents

Bookings may be made through any InterCity Agent however a charge of not less than $3.00 per sector may apply. Please refer here to locate an InterCity Booking Agent nearest you.

Changes and Cancellations

After you have booked your travel and you need to make a change or cancel, please contact our Contact Centre or contact your nearest booking agency. The amendment fees and cancellation charges will be fare specific, that is they will depend on the fare purchased.

Fares, Payments and Refunds

Please refer here for details of our standard and special fares, acceptable forms of payment and refund conditions.

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