| Auckland Contact Centre | 09 583 5780 |
| Wellington | 04 385 0520 |
| Christchurch | 03 365 1113 |
| Dunedin | 03 471 7143 |
Our award-winning contact centre is open:
| Seven days | 7.00am - 8.00pm |
Please be advised that from 1 March 2010 a $2 fee will apply all direct bookings
For cancellations of bookings after hours please email info@intercitygroup.co.nz
To avoid any inconvenience or delays to your planned travel we recommend that bookings are made for all travel. If you do not have a booking, regretfully we cannot guarantee you a seat!
Booking Agents
Bookings may be made through any InterCity Agent however a charge of not less than $3.00 per sector may apply. Please refer here to locate an InterCity Booking Agent nearest you.
Changes and Cancellations
After you have booked your travel and you need to make a change or cancel, please contact our Contact Centre or contact your nearest booking agency. The amendment fees and cancellation charges will be fare specific, that is they will depend on the fare purchased.
Fares, Payments and Refunds
Please refer here for details of our standard and special fares, acceptable forms of payment and refund conditions.
